Reruns and refund policy

We aim to reply to all communication within 48hours. For returns and refunds, customers can request a full refund in writing within another 14 days in the condition in which it was sold at a shipping cost to the consumer. If an item has been incorrectly sent by the receiver or has been received as faulty, the consumer can request a replacement or refund and the retailer will cover the postage for the items return. 

Consumer Rights Act 2022